One little mishap but otherwise the perfect bag!!!
I was so happy when this purse restocked, I immediately bought one when I got the email notifying me they were in stock again! Just like their clothing, the material of the bag itself is durable. It’s perfect for small errand running or grocery shopping, whenever I don’t want to be lugging around a bigger purse.
The only drawback was sometime around the second or third time I used it the cord snapped while I was pulling it over my head. :( It was an easy fix, we just made a secure knot where it broke and situated the toggle right below the knot so it won’t come undone somehow. It didn’t really change the length of the cord either. Since then, there’s been no problems and is still my #1 purse to use!
We're sorry to hear that the cord snapped on your bag. We have a lifetime warranty for our bags and would be more than happy to send you a new strap for your bag should you want one. Just shoot us over an email at firstname.lastname@example.org for all your warranty related needs.