Privacy & Security
1. What information do we collect?
We collect information from you when you place an order, respond to communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your full name, e-mail address, billing and shipping addresses, phone number, credit card information or other information. Your email address may also be used to register you to receive newsletters if you opt to receive such communications from Mokuyobi Threads. All collected information is for the purpose of completing your transaction, as well as registering your account, providing users with live support, and sending newsletters as appropriate. You may, however, visit our site without providing such information.
We use IP addresses and session identifiers to analyze trends, to administer the site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.
2. How do we use your information?
We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:
- To personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a promotion, survey or other Site feature.
- To improve our website or our products and services.
- To send newsletters to users who select to receive them.
- To send a one-time email when you select to tell a friend about Mokuyobi Threads and provide their email address.
3. Where do we store your information?
Our Site is operated in the United States. If you are located outside of the U.S., information you provide to us may be transferred to the U.S. By using our Site and giving us your information, you consent to this transfer. You also understand that the U.S. may not provide the same level of protections as the laws of your country.
4. Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described herein. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We use a third party payment processor and a third party shipping agent to ensure the payment, and delivery of your purchased products. These third parties have no authority to use your personal information for any promotional purposes.
In the event of a sale, merger or transfer of some or all of Mokuyobi Threads’ assets, we may provide your information to the purchaser so that you may continue the relationship or business with us and our products. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of the change in ownership, and your choices in how your information is used.
We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Mokuyobi Threads, in our sole and absolute discretion, deems necessary and appropriate. We may also release your information when we believe release is appropriate to enforce our Site policies or protect ours or others' rights, property, or safety. We may contract with third-party service providers to assist us in better understanding our Site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
5. Safeguarding Your Personal Information
Mokuyobi Threads follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such Personal Information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
6. Privacy and Third Party Links
7. Online Policy Only
8. Questions and feedback
We welcome your questions, comments, and concerns about this Site. Please send us any and all feedback pertaining to this Site via our contact form.
9. Your California Privacy Rights
Under California’s "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2010 will receive information regarding 2009 sharing activities).